FAQ

Q: Can I convey a thoughtful message when giving it to a friend?
A: We can arrange to include a message card with the gift. Please specify the message to be conveyed when placing the order.
Q: Are there any discounts for purchasing more than one box?
A: For bulk orders, please email us to inquire: sales@cookies-quartet.com
Q: Do you provide customized services?
A: Yes, please email us for details: sales@cookies-quartet.com
Q: Is it vegetarian or does it add butter?
A: Our cookies are all made of butter (dairy products), but Palmier do not contain eggs; so it depends on what kind of vegetarian you are and whether you eat eggs or dairy products.
Q: Are your products halal?
A: We have obtained Halal Certification in Hong Kong.
Q: What is the shelf life of the product?
A: The best before date of the product is within 6 months.
Q: Do you provide overseas delivery?
A: We currently do not have overseas delivery services.